Tim Byrne Podcasts

Tim is really excited for this week’s guest. He somehow managed to convince the President of BOMA Toronto to join him on this edition. Susan Allen has a ton of experience in building management, including a decade at Cadillac Fairview. Tim’s been super-impressed with her work ethic for a long time and was thrilled when she agreed to appear on the show. Susan has been in the industry for a little over twenty years. She worked at TD Centre for about eight years and later was asked to move over to the retail side of the business. Her first property was at Woodbine Centre which was a faltering shopping mall in Etobicoke. She managed to turn the place around and learned a lot about retail in the process. Moving from commercial to retail was very different. The commercial world is a lot more buttoned-down and corporate. Woodbine depended on a lot of small businesses with very different expectations. Tim gets to brass tacks right away. “Who pays their rent better? Retail or commercial?” He asks point blank. Susan is very diplomatic in her answer. She says big corporate retailers are pretty easy to deal with because they are so stable. The smaller mom and pop operations are often struggling and that meant Susan had to make accomodations for them. Susan had already worked with BOMA for more than a decade before she came over to work as President. She had left her position at Cadillac Fairview to get her MBA. Shortly after the President of BOMA left and she was asked to take over. “Is BOMA an old boys club?” Tim asks. When he was more involved with the organization he found it to be a pretty insular place. Susan says they have worked very hard to change that. Every member can apply for any position now and they will all be guaranteed at least an interview. BOMA has also been working hard to open the organization to younger professionals. “Do women get paid less than men?” Tim asks. Susan says she hasn’t experienced that in her career, with the caveat that she has worked with two great companies over the years. These days top talent is in such high demand that she would be shocked if it was pervasive practice. “It just doesn't make any business sense.” She says. Tim wraps up the conversation by asking if she works more or less hours since moving to BOMA. Her husband asked the same question. She says she’s just not wired that way. She’s always working to raise the bar higher. “You’re a total powerhouse.” Tim says. Connect https://www.bomatoronto.org/ https://www.linkedin.com/in/susan-allen-7a28a586
Episode 17 – Susan Allen’s 1st Podcast featuring BOMA Toronto
Tim is really excited for this week’s guest.  He somehow managed to convince the President of BOMA Toronto to join ...
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Episode 16 – The King Ron Rau
 TIm is coming to you one last time from the Gaylord Hotel in beautiful downtown Nashville.  The Gaylord is ...
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Tim continues his adventures a the PRSM conference in Nashville this week. This time he’s invited an old friend Boston Rob to join him. Oddly Rob is not from Boston originally but the nickname has stuck over the 15 years Tim has known him. His real name is Rob Atkocaitis. “I have a cream for that.” Tim says. Rob has had a bunch of jobs over the last 15 years but he now works with Ocean Air AC. They manufacture portable air conditioners and heaters. The business has changes a lot over the last decade. In the past manufacturers would sell through a stocking distributor but now the middle man has been cut out. Most manufacturers in the HVAC world sell direct to their customers now. Ocean Air manufacturer makes everything in the United States making them the kind of business Donald Trump says he wants to defend. Tariffs on foreign manufacturers would be a huge boon to their company. The HVAC market has been flooded with cheap products from Asia. They won’t last as long as Ocean Air units but they cost less up front. That’s hard to compete with. Rob says he is a big relationship sales guy. He’s travelling at least three days a week to keep up his relationships with all his clients. He’s been in the industry for so long he knows his stuff back and forth. Meeting new clients can be brutally hard and he says it keeps getting harder. It used to be much more relationship based. Nowadays it’s all about cutting costs as much as possible. Unlike most manufacturers Ocean Air actually follows up with clients after their units are installed. “What’s the most embarrassing things you’ve ever done in front of a client?” Tim asks. Rob recounts a story from early in his career. Still in his mid 20’s went on a long day of golding with a client. Needless to say the “golf game” was just code for a long day of drinking. After the game he was invited back to his client’s place for a nightcap. Being a young cub he was still unaware of the dehydrating effects of alcohol. Within minutes of arriving at the house Rob passed out. A team of paramedics arrived to cart him off to the hospital. The doctor took a battery of tests and asked how much he had to drink. Despite being 15 or 16 beers deep he didn’t even register as legally drunk. His client was so impressed he stayed with Rob for years. Contact Rob http://www.oceanaire-inc.com/ https://www.linkedin.com/in/robert-atkocaitis-8671a7156/ 1-866-GET-AIRE
Episode 15 – Cold as Ice with Boston Rob
Tim continues his adventures a the PRSM conference in Nashville this week.  This time he’s invited an old friend Boston ...
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Episode 14 – The second coming of Big Chris
It's been a strange week in Nashville.  The PRSM conference is a lonely place for a Canadian boy like Tim ...
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Tim is in Nashville this week. He's there attending the PRSM conference. (That's the Professional Retail Store Maintenance Association for the uninitiated.) The conference promised “The largest Multi-Site Retail & Restaurant FM Conference with best-in-class education sessions and networking events plus more than 300+ qualified exhibitors all under one roof!” But after the first full day Tim can't figure out why he is there at all. To get to the bottom of this he's convened a secret late night taping of the podcast with his trusty sidekicks Kat Byrne and Anthony Vinzi. The conversation begins with a diagnosis of all that's wrong with PRSM. For starters Tim and company feel being Canadian has put them at an extreme disadvantage. The conference is almost entirely geared to the American attendees. “We're like the orphaned child waiting for the scraps.” Tim says. The other issue is that there are way more vendors than retailers. The rare retailer that does show up is quickly swarmed by 20 vendors. Kat thinks there is a much different atmosphere compared to IFMA events. They have a strict no selling policy and the events are much more geared to meeting new people in the industry. “At PRSM it's more like vultures.” She says. Tim thinks the biggest issue is that the PRSM event is only once a year. It's hard to build a community when you only see each other every 12 months. Tim shares the story of the early days of BOMA twenty years ago. They focused around suppliers and get them to collaborate on issues they shared in common. They also met twice a month religiously. There was only a few dozen members in those early days but that has since grown to thousands. As the episode wraps up Kat is struggling to justify the $5000 annual fee to be a part of PRSM not to mention the $10 thousand expense of traveling to Nashville. Tim thinks that retailers should be given free memberships and the vendors should have to pay a little more. “PRSM is dying.” Tim says. Tim thinks they should take a step back. Meet every month. Get a drink somewhere and start slow. “Get together the people you should. Make it regular so everyone is friend and it will evolve on it's own.”
Episode 13 – Canada, what to do? Tim, Kat and Anthony in Nashville
Tim is in Nashville this week. He's there attending the PRSM conference. (That's the Professional Retail Store Maintenance Association for ...
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Las Vegas. It's a storied city. The home of The Rat Pack, The Strip and The Bellagio. But when Tim's guest this week mentions that he recently returned from Las Vegas he focuses on something else entirely. “Do you have any stories about hookers and blow?” Tim asks Josh Stratton. Josh is a pretty reserved member of the Stadia and Byrne on Demand team and politely declines to fuel Tim's lascivious imagination. Instead he shares the story of his recent divorce tour of Las Vegas. He and a friend went out for dinner and drinks at The Golden Steer. The Steer became famous when it became a regular haunt for the Rat Pack. It was the only place on The Strop that would serve Sammy Davis Jr. back in the 50's. After staggering out of the place in the early morning hours Josh and his Buddy wandered back onto The Strip. It was at that moment when a group of parachuters dressed completely in black landed right in front of Josh and his buddy. It seems a group of intrepid base jumpers took advantage of quiet Vegas night to jump off the top of a construction crane. Tim is totally unimpressed by this incredible story. “I think you should have added some hookers, nudity and blow to that story.” He says. Tim had to beg Josh to do this interview. It seems that not only do Stadia's customers think this podcast is a terrible idea, so do most of the staff. It's just another example of the loony owner with another dog shit idea that is likely going to sink the entire company. Josh is used to this of course. He's been with the company for five years. Tim and Josh have known each other for longer than that, though. They first met through a mutual friend named Fraser who worked at an electronics store. Tim had done quite a bit of work for that store. But the owner was late paying the bill. Tim rolled up on his Harley, hopped off the bike, stormed into the store and politely told Fraser that if he didn't pay what was owed he was going to destroy every TV in the place. Without missing a beat Fraser cut him a check and the two became fast friends. It was at Fraser's wedding that Josh and Tim met each other. They were both getting trashed at the bar when Tim decided Josh would make a good addition to the company. Josh didn't know a fucking thing about door and glass when he first joined Stadia. Tim said not to worry about it and the he would learn on the fly. Josh did figure out the business eventually but only after more than a few mistakes. The most famous example was changing the giant windows at The TD Towers. It was a frozen January weekend and they had to swap out a 2 0 foot piece of glass using the remote controlled suction gear. The glass was out and set to be installed when the R/C unit stopped working. The glass sat hovering just a few inches off the ground for six hours as Josh desperately tried to figure out what was wrong. In the end the solution was the same as with every piece of electronic gear. Just restart the fucking thing. Sponsors http://stadia.ca/ http://www.byrneondemand.ca/
Episode 12 – Messed Up with Josh Stratton
Las Vegas.  It's a storied city.  The home of The Rat Pack, The Strip and The Bellagio.  But when Tim's ...
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Episode 11 – Engineering Gravity with Gord Bendus
Tim is especially excited for this week's guest. To be fair, he would have been excited to have any guest ...
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Episode 10 – Glass Canada Live!
Tim travels through the heart of darkness along the 401 and finds himself in London, Ontario this week. There he ...
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Episode 9 – Stuck Inside
Tim has undertaken this brave odyssey in the hopes of better illuminating why no women want to come on the ...
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Tim was just a young pup when he met this week's guest Bill Stallon. The BOMA lunch at the King Eddy was essential for hobnobbing back in the day. That's where a scrappy new entrant into the construction trade first encountered a well-seasoned, construction veteran named Bill Stallin. “I was 22 which means you were 42.” Tim tells Bill in this week's episode. Bill and Tim became fast friends. But Bill also became Tim's mentor, a fact that he still doesn't entirely understand. “Why'd you let me hang around all the time?” “Because I couldn't get rid of you!” Back then Tim had just struck out on his own and his day consisted of pounding on doors from 7 a.m. until noon, looking for new clients. Then he would find out where Bill was and the pair would commence drinking. The booze wasn't entirely social. They both used those lunches to harangue old clients or get to know the new ones. One of their regular meeting places was the Matisse Restaurant in the Marriott Hotel. Because it was near the subway there was an open invitation for clients to meet up at 4 p.m. every Thursday. It was a great way to stay in touch with clients but it was also really fun. “My bills for food and booze were 7 or 8 thousand a month back then,” Tim says. Business schmoozing is nothing like it used to be. When Tim gets a request for a bid from a company that he doesn't know he likes to call them up. He asks to take them to lunch and to fill our a credit application. Then they hang-up. Tim uses the last portion of his conversation with Bill to talk about one of their more memorable adventures together. Tim was given a last minute invitation to join Bill and a group of other industry friends for a ski trip to Beaver Valley. The night consisted of a giant steak dinner followed by a card game. The card game went on until 2 in the morning at which point Tim found himself $10 thousand up. This despite not knowing how to play cards. The group then retired to the hot tub. Because no one had swim trunks that meant everyone was naked. Not having anything to drink one of the hosts offered a full bottle of XO Cognac. It was 30 below that night so one has to imagine four pasty white construction guys bobbing naked in a steaming hot tub, toques on their heads while getting absolutely shit-faced on cognac. “My dad used to spill more than I drank,” Bill says in an attempt to explain what happened next. After drinking the entire bottle Bill was now soundly asleep, happily bobbing in the tub. Tim gently placed his knee under Bill's head to prevent him from drowning. They also used his exposed stomach and chest as cup holders. It's now 5 a.m. and Tim declares that it's time to get Bill out of the hot tub. What commences next is a heroic attempt to move the much larger Bill out of the Tim. After dragging Bill like a corpse across a frozen threshold they left him in the laundry room. (Covered up for modesty's sake) The rest of the group made breakfast and went skiing for the day. It was only after returning at 4 p.m. that Bill finally woke up. “That's my favourite Bill Stallin story.” Tim declares.
Episode 8 – Dead in the hot tub w/ Bill Stallon
Tim was just a young pup when he met this week's guest Bill Stallon. The BOMA lunch at the King ...
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